WAVE makes it possible for your teams in the field or in the office to communicate and collaborate effectively through voice and data – securely, reliably and in real-time – regardless of network, carrier or device.
Today, virtually everyone – from the smallest hotel to the largest resort – can benefit from push-to-talk (PTT) across their entire operation, for PTT brings the immediacy and spontaneity to connect personnel. WAVE Work Group Communications allows staff to use their current devices to connect with radio systems and other broadband networks and devices - like consumer-grade smartphones, desk phones and PCs - so that more employees can use push-to-talk to communicate. Whatever the device or available network, WAVE has client applications that meet the needs of all types of users.
Better service requires better connectedness. WAVE connects your smartphones, computers and radios onto a single platform so you can freely communicate and collaborate on the device that suits you best from virtually any location. From housekeeping to security to administration, your employee base is only a touch away.
Improve communication between entertainers, caterers and other outside contractors. WAVE allows you to set up temporary licenses for contractors so they can talk on your communications channels using their current devices. And at the end of the job, those accounts can be quickly deactivated, with no need to organize the return of radios and accessories.
Lower infrastructure costs by leveraging the devices your employees already have in place. Not all employees (or workplaces) need two-way radios. For those who don’t, WAVE can be placed on the same smart device they use for tasks like work order tickets, reducing costs and allowing employees to open and close tickets and work more efficiently.
Learn how you can connect staff and improve productivity with Motorola's Hospitality solutions.
MGM Resorts Elevates Guest Service with Unified Radio and Broadband Communications
MGM Resorts needed a new push-to-talk solution because its existing cellular technology was nearing end of life. WAVE helped MGM Resorts augment its radio system with smartphone technology, connecting MOTOTRBO radios with broadband devices via an app.
Leverage the resources you already have to communicate with employees on their own devices. WAVE extends your radio’s reach to those who may not carry radios. Now, the IT director at a convention or the supervisor away from the plant can talk on their smart phones with radio users at the plant. WAVE connects to virtually any device – smart phones, laptops, tablets, and landlines – on any public or private mobile data network, including Wi-Fi. You get seamless and secure connectivity, affordable push-to-talk, and the freedom to keep service plans and devices.
When production goes down, every second counts. WAVE’s unified PTT allows line workers to instantly talk with supervisors whether they’re short on raw materials or simply have a question on procedure. The result is quicker communications and a more efficient workforce.
Plant managers, production supervisors, engineering workers and other employees who primarily use smart devices for their work can stay connected to your radio system without the need to carry two devices. Extend push-to-talk to your smartphones, laptops, tablets and PC’s, so your employee base stays connected no matter their device. By leveraging the existing devices and networks you already have in place, you maximize the value of your investments and improve your bottom line.
Instant communications, without boundaries, with added intelligence. With the Motorola Solutions Team Communications solution, it’s now possible. Team Communications powered by the WAVE Work Group Communications application, takes push-to-talk (PTT) beyond the boundaries of radio, allowing plant managers, production supervisors, engineering workers and other employees who may use smart devices for their work to stay connected to the radio system without the need to carry multiple devices. It extends PTT to smartphones, laptops, tablets and PCs, so employees can collaborate from their network and immediately share business-critical information from applications and the Industrial Internet of Things.
The power of unified communications is expanding beyond the traditional office space and into the industrial areas where the revenue generation for many enterprises actually takes place.
These industrial employees use different devices on different networks and face far different challenges communicating than office workers. Their preferred collaboration methods – two-way radio, telephone, and even pager to resolve work tickets from dispatch or alarms from equipment – are focused on issue prevention or resolution, and optimized for their workflow and environment.
WAVE provides a communications architecture that eliminates barriers between different radio and broadband communications networks. Police, fire, EMS, and any other work partners can all communicate over PTT with WAVE, no matter what radio or broadband device they use. Add neighboring communities to your system for interoperable communications across borders, eliminating the need for multiple radios and facilitating better real-time coordination.
WAVE’s PTT over smartphone or desktop devices keeps you connected across a variety of situations. Command Staff who don’t require a radio can leverage their existing smart devices to communicate over broadband networks. Chiefs and supervisors can listen in from off-site or at home to never miss a moment. Or undercover personnel can use WAVE’s unobtrusive application to communicate discreetly with others. No matter the situation, WAVE provides instant, real-time communications to keep your operations running smoothly for safer, faster incident response.
Learn how public safety communications are transforming in the 2015 Public Safety Industry Survey.
WAVE’s optional real-time location tracking gives you greater visibility to your entire operation. Supervisors and command staff see an improved real-time view of resources for increased situational awareness and better decisions. Integrated messaging provides a way to minimize radio traffic and provides quick reference information in loud or discrete environments. The result is faster and more coordinated responses, smarter decisions and safer outcomes.
Air Evac Lifeteam Uses Wave To Extend Emergency Communications
Air Evac Lifeteam is the largest independently owned and member-supported air medical service in the U.S. The physical limitations of its radio network were becoming a liability, with multiple stations, consoles and dispatchers in play, and no inter-service interoperability or system survivability. WAVE helps Air Evac Lifeteam affordably achieve near-unlimited scalability, greater efficiency, extensive communications interoperability and system redundancy.
Washington State Emergency Management Division Leverages WAVE for Statewide Public Safety Communications Interoperability
With WAVE implemented, emergency management personnel can communicate with other agencies via virtually any device - smartphones, tablets, desktop PCs or LMR handsets among them - without the need to patch in additional users.
With increasing demand for faster, more on-time service, WAVE connects your entire workforce to a single communications platform. Notify personnel of last-minute delivery changes or alerts by maintaining radio communications, even outside your radio network. Whether on the road, in the air, or in an office, WAVE provides a unified communication platform between radio and broadband networks to enhance service levels inside and outside of your organization by ensuring that operations are on time and efficient.
Use WAVE integrated voice and data for visibility into what your mobile workforce is doing and where they are. Real-time location mapping gives you immediate access to critical data for improved decision making.
Turn your desktops, laptops and smartphones into push-to-talk devices to increase your communications capabilities while minimizing costs. Many employees who do not carry radios would still gain value from connecting to your radio system. WAVE bridges the gap for these users, connecting the devices they already use to your network to ensure that operations are on time and efficient.
British Airways Deploys Wave To Extend Ground-To-Air Radio Communications To Desktop PCs
WAVE provides British Airways with a flexible and scalable ground-to-air communications capability that can be extended to any location in the world. WAVE helps optimize aircraft operations and leverage investments in existing assets around the airport.
Whether you’re a supervisor on the road or a director at a conference, WAVE’s smartphone app keeps you connected to your workforce. Seamless information flow across grid and plant operations results in faster customer service and safer operations.
Turn your desktops, laptops and smartphones into push-to-talk devices to increase your communications abilities without increasing costs. Remote knowledge workers can use the computers and smart devices already in place to communicate directly with the plant personnel using WAVE. By leveraging the existing device and networks you already have in place, you maximize the value of your investments and improve your bottom line.
When all else fails, your communications can’t. WAVE allows you to leverage all of your available networks, whether broadband or radio, increasing redundancy. With WAVE’s interoperable platform you can connect all of your work partners onto a single system to communicate and collaborate more efficiently.
Connexus Energy Extends Workforce Communications With WAVE
The Challenge: Replace An Aging System With Future-Ready Technology
When a recent FCC narrowbanding mandate caused Connexus Energy to replace an older, non-conforming analog system, it was the impetus to re-examine its communication needs. In addition to a new two-way radio system to comply with the mandate, Connexus Energy knew it had to upgrade its near-obsolete dispatch console. The utility also wanted to connect its diverse workforce to broadband networks, since not all employees needed to carry a radio. Connexus Energy realized this was an opportunity to completely rethink its push-to-talk (PTT) communication capabilities to deliver the high level of service customers expect.
Transforming PTT Communications with Flexible Software
The utility’s experience with Motorola Solutions radios and expertise in next-generation technology paved the way for an easy decision. Beginning with its field workers, Connexus Energy selected our MOTOTRBO digital radio system with its enhanced system capacity, clear audio and integrated data applications.
When it came to the dispatch console, Connexus Energy wanted a solution that was less dependent on proprietary hardware and more flexible so it could extend PTT beyond radio to other networks and devices. This would deepen collaboration among their personnel and create interoperability with other agencies and municipalities.
WAVE Work Group Communications offered the perfect path. Not only did the utility replace its obsolete console with WAVE’s richly featured software, but it transformed PTT communications from radio-equipped workers to anyone, anywhere, on any device. Connexus chose the WAVE Advanced Desktop Communicator to provide an affordable, flexible, scalable and futureproof dispatch solution. It also picked the WAVE Mobile Communicator app to turn its field workers's smartphones into a multi-channel radio handset for secure PTT communication.